FIELD SERVICES MANAGEMENT THAT WILL BRING QUALITY, CONTROL AND TRANQUILITY
Satisfied clients are synonymous with business success, but more and more they demand for quality services and have high expectations when looking for a supplier.
SOLUTION FOR MANAGERS
With Lan Solver you can manage your team through a WEB portal, controlling the execution times of work orders and "SLAs" with configurable management reports and dashboards that will bring real-time views of all running processes, interacting and providing your staff with relevant information for fast tasks execution, reducing rework and increasing customer satisfaction.
All manual processes will be automated, standardizing the attendance with evidences of execution in all tasks.
Our solution also monitors the performance of employees in the field and allows working hours management, reducing the operational cost with overtimes.
The geofencing feature will ensure that the task will only be done at the right location.
Use the collected data to maximize the company's profits and reduce the operational cost with less stress.
TRANSFORM YOUR COMPANY AND SERVICES
Present a service culture to your company and transform the entire organization.
Your customers have a lot to teach, learn from them. Establish "feedback" and management based on continuous improvement, improve your products and services.
Manage your team's performance with operational metrics, eliminate the bottlenecks and weaknesses of your team by finding opportunities for improvement.
Motivate your field team by associating what is important to them with KPIs and learn from them.